![]() ![]() It may be necessary to re-authenticate on Front's side with a Jira admin that is able to create webhooks through the Jira API.Ĭlick Connect to Jira to finish enabling the Jira integration. If Front is not reopening closed issues, please check with your Jira admin to see if a webhook to exists in your Jira settings. This lets Front know when Jira resolves an issue. Note: When authenticating the Jira integration, Front attempts to add a webhook subscription for Jira issue updates. If you use SSO with Jira, your password is also the API token. API token: An API token you must create in your account settings.Email address: The email address for your Atlassian account.Jira URL: You will need to enter your Jira base URL, which is a unique URL to access your company's Jira database. It should be in the format of:.This step requires a Jira admin to log in to enable the integration for the company. You will see a pop-up window to sign in with your API token. Otherwise, click Save then Start using this app to navigate to the app switcher in your sidebar. If you'd like to reopen conversations after a tagged Jira issue has been closed, then click the Sign in to Jira button. Click See details, then click Enable app. Select Jira from the list of integrations. Note: If you were already using the legacy version of the Jira integration, you do not need to re-enable the new version (it will be automatically enabled for you).Ĭlick the gear icon on the top right of Front and into the Company settings tab, and select App store from the left menu. When the Jira issue is completed, linked Front conversations will automatically reopen to allow you and your teammates to follow up with any updates.When a Jira issue is attached to a Front conversation, a link back to all related conversations in Front will be added to the description of the Jira issue.Once a Jira issue is linked to a Front conversation, you can easily access it directly from Front.You can perform common actions, like creating new issues or browsing existing ones, without leaving your inbox.Once enabled it can be used by any teammate. You must have Front company admin permissions to set up the integration. The Jira integration allows you to link new or existing Jira issues to conversations in Front, and browse issues without leaving your inbox.
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